Contact us

Get in touch and one of our friendly customer service members will get back to you shortly.

Office

  • 0800 (ETHICAL) 384 4225
  • T. 09 489 3802
  • Email us

If you have a complaint, please contact:

Caity Body
Compliance Officer
complaints@alvarium.co.nz

We will reply to you within 2 working days (excluding public holidays and weekends). We aim to resolve your complaint in a timely manner and will indicate to you how long the complaint may take to resolve.

If your issue is not resolved, you can contact Public Trust and our external dispute resolution scheme using the details listed in our Product Disclosure Statements, both free of charge.