Contact Us

Get in touch, use our live chat, or send us a message below.

Contact Information

This is where you can find us. We encourage you to get in touch via phone or email in the first instance.

Office Address

Level 37, PwC Tower
15 Customs Street West
Auckland 1010

PO Box 2673
Auckland 1140

Email: info@pathfinder.kiwi

Phone

Freephone: 0800 (ETHICAL) 384 4225
Auckland: 09 489 3802

If you have a complaint, please contact:
Senior Compliance Officer
Lizzy Sun complaints@alvarium.co.nz

We will reply to you within 2 working days (excluding public holidays and weekends). We aim to resolve your complaint in a timely manner and will indicate to you how long the complaint may take to resolve.

Dispute Resolution Process

If your issue is not resolved, you can contact Public Trust and our external dispute resolution scheme using the details listed in our Product Disclosure Statements, both free of charge.

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